Privacy and Cookies
This privacy policy (“Privacy Policy”) describes how we process personally identifiable information (“Personal Data”) via the website www.owningyourspace.co.uk (the “Website”). The Privacy Policy does not explain the practices for processing Personal Data on other sites that may be linked via the Website but are operated by third parties.
In relation to the Website, we process your Personal Data to provide you the Website and the services offered on the Website, give you access to any publications, answer your queries and receive bookings for services. To a certain extent, we also collect data to learn more about how you use the Website and to improve the Website.
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
What are cookies?
A cookie is a small text file that a website places on your computer’s hard drive that allows the website’s server to keep track of and facilitate certain activities on the site. Cookies and similar technology (such as server log files) help provide information to us about how users are using the website. Among other purposes, we may use cookies to collect information about how visitors use the website and what pages and features visitors find more or less interesting, to make it easier for you as a user to log-in, or to make visits to the website otherwise more efficient. We use information that we obtain by cookies in accordance with the terms of this Privacy Policy.
What kinds of cookies are there?
Basically, there are two types of cookies: cookies that expire once you close your browser (called session cookies) and cookies that stay on your device until you delete them or they expire (called persistent cookies).
The cookies used by the Website may fall into one of the following categories:
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Strictly necessary cookies: These cookies are essential in order to enable you to move around the Website and use its functionalities.
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Functionality cookies: These cookies remember your choices, such as your language preferences. This enables us to offer you the Website tailored to your needs and make your visit as pleasant as possible.
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Performance cookies: These cookies collect information about how you use the Website, e.g. which pages you go to most often, in order to improve how the Website works.
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Targeting/advertising cookies: This type of cookie collects data about your habits regarding your Website visits in order to offer you more interesting and relevant advertising on other websites and online services. It can also improve the effectiveness of our advertising campaigns.
The above cookies either expire once you close your browser (called session cookies) or remain until you delete them or they expire on their own (called persistent cookies).
To read more about cookies, here are some useful resources: https://allaboutcookies.org/
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.